Order Status

What is the status of my order?

To get the status of your order, first Log in to your Solbiato account. Under My Account > My Orders click View or Order # button to see your order details.


Return or Exchange

How do I return or exchange the item I brought online?

You can return your order to our Washington DC store. Please make sure to bring the original invoice, the credit card used for the purchase and a valid identification is also required.