What is the status of my order?
Return or Exchange
How do I return or exchange the item I brought online?
Store Pickup (Free)
Here how it works
1. During checkout, choose Store Pickup (Free)
2. Place you order online and wait to Receive a “Ready for pickups” e-mail. (This is a separate e-mail from your order confirmation)
3. Bring your ID, Credit Card used for purchase and Order Confirmation to the store to pick up your items
4. We will hold items at the store for 8 days
Who can pick up your order
Only you can pick up your order yourself.
Where do I pick up my order?
1511 Wisconsin Avenue, N.W. Washington, DC 20007