Free Shipping Over $99

Call us for a quote: (123) 456-7890

Customer Service

Returns

Solbiato gladly accepts returns of Unwashed, unworn, or defective merchandise within 30 days. Refunds will be issued in the original form of payment for price paid. Packages must be returned prepaid — we do not accept C.O.D. deliveries.

To arrange for a return, please call us:

+(1) 202-338-4005

We will only refund shipping charges if we’ve sent the wrong item.

Shipping

Solbiatosport.com ships to all fifty United States and will only ship to the verified billing address.

  • Standard Shipping: Orders within the DMV will arrive within 3 to 4 business days, following credit card authorization. Standard Shipping is available for shipping to Alaska, Hawaii & U.S. territories. All Standard Shipping is handled by UPS.
  • Expedited Shipping: Express Shipping orders must be placed before noon for same day processing.  Orders placed on Friday after 12:00 Noon through Sunday will be processed on the following Monday.
  • Out of Stock Items: Occasionally, high demand causes us to run out of certain items. In such cases you will be contacted by phone or via email.

Schedule an Appointment

Need help pulling a look together? Our team offers one-on-one style sessions in Georgetown D.C. to help you build outfits that match your vibe, your sneakers, and your lifestyle.

Contact Us

Need help? We would be glad to answer any questions or help you with an order. You can call us or click the button below to fill out a form and we will contact you as soon as possible.

Phone: +(1) 202-338-4005

FAQ

What is the status of my order?

To get the status of your order, first Log in to your Solbiato account. Under My Account > My Orders click View or Order # button to see your order details.

In-Person – At our Georgetown office located at 1511 Wisconsin Ave NW. Please call us at 202-338-4005 to pre-arrange the products you need if you are looking to exchange your items. We kindly request 24 hours notice so that we can be prepared for you when you arrive at your scheduled appointment. We do require for you to have the original credit card used for the purchase and a valid identification with you for all transactions. Walk-ins will not be accepted without prior notice.

By Mail – Please ship the items back to the address below. Be sure to include a note in the package with your full name and phone number, your order number, and any relevant details relating to the exchange or return.

Solbiato Sport Returns
1511 Wisconsin Ave NW
Washington, DC 20007

Login to Solbiato