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Shipping Information
Shipping and Handling
Solbiatosport.com ships to all fifty United States.
Standard Delivery
Orders will arrive within 5 to 7 days, following credit card authorization. Standard delivery is available for shipping to Alaska, Hawaii & U.S. territories. All standard deliveries are handled by UPS.Expedited Delivery
Express Delivery orders must be placed before noon for next business day delivery.Returns & Exchange
Returns With an Original Sales Receipt
Unwashed, unworn, or defective merchandise may be returned within 30 days with a receipt. Refunds will be issued in the original form of payment for price paid. Packages must be returned prepaid -- we do not accept C.O.D. deliveries.
Send returns to:Solbiatosport.com
1511 Wisconsin Ave. NW Washington, DC 20007We will only refund shipping charges if we've sent the wrong item.
Returning Items to the Solbiato Store
You can return your order to our Washington DC store. Please make sure to bring the original invoice, the credit card used for the purchase and a valid identification is also required.FAQs
What is the status of my order?
To get the status of your order, first Log in to your Solbiato account. Under My Account > My Orders click View or Order # button to see your order details.How do I return or exchange the item I brought online?
You can return your order to our Washington DC store. Please make sure to bring the original invoice, the credit card used for the purchase and a valid identification is also required.Store Pickup (Free)
Store Pickup lets you buy items online and pick them up in the store. You avoid shipping and scheduled delivery changes.Here how it works
1. During checkout, choose Store Pickup (Free)
2. Place you order online and wait to Receive a "Ready for pickups" e-mail. (This is a separate e-mail from your order confirmation)
3. Bring your ID, Credit Card used for purchase and Order Confirmation to the store to pick up your items
4. We will hold items at the store for 8 days
Who can pick up your order
Only you can pick up your order yourself.
Where do I pick up my order?
1511 Wisconsin Avenue, N.W. Washington, DC 20007
